The Bluetooth and & Other Devices window (Manage Bluetooth devices window in Windows 8/8.1) will open. On the computer, click the Bluetooth icon in the system tray (click the upward pointing arrow near the clock) and select Add a Bluetooth Device. This is very important to make sure your audio device doesn’t automatically connect to one of them instead of to the computer.Ģ. If you have previously connected your Bluetooth audio device to any phone, tablet, or to a different computer, turn that device’s Bluetooth off and “Unpair” or “Forget” the connection in that device’s Bluetooth settings. Here's how: Go to Start, enter Devices, select Bluetooth and other devices settings select the device Remove device Yes and then try pairing again.ġ. If Bluetooth is turned on and the driver is up to date but your device still doesn't work, try removing the device and re-pairing it. If it fails at any point, contact us at and tell us which step it failed on, and we’ll already have a good start on the troubleshooting process! If you are having troubles connecting, try the instructions. There are two sets of instructions below, one for Windows 8/8.1/10 and one for Windows 7.
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